Terms at Fast Contract Cleaners
To acquire a copy of our full Terms & Conditions, please speak to our firm.
We present a specialized cleaning service and the subsequent terms and conditions relate to all bookings with our cleaning company. We might develop or correct our terms and conditions irregularly and all modifications or additional terms and condition shall subsequently be relevant to new or rehabilitated contracts, but not to up-to-date contracts. Our cleaning service can be reserved through handset, email, fax, or website, and all of our consumers decide to be bound by the subsequent terms and conditions:
One off Cleaning in London
The consumer is instructed to scan the quality of the cleaning job straight away after the visit has completed.
If the consumer is dissatisfied with the quality, they need to call the cleaning company 24 hours after the visit has concluded. Except the consumer propositions an acceptable motive for a late statement, the cleaning company is not going to be detained dependable for any objections presented beyond the 24-hour time frame.
In the happening of a complaint, the user must permit the cleaning company to send a cleaner back to the properties so they can fulfil the service to the client’s contentment. The cleaning company shall not repay any payment if the consumer declines agreement to return the cleaner.
When arranging a cleaning service, the consumer is needed to supply info such as full name, address, telephone number, email address and the transaction details via phone. Once the info has been given, the client shall receive a confirmation, via email, single working days ahead of the cleaning visit. The client agrees to the terms and conditions without they notify the cleaning company ahead of the first cleaning visit.
The customer needs to allow their cleaner to use hot water and power. All easily damaged assets should be protected or kept in a safe location.
Fast Contract Cleaners are protected by full public and employer’s liability insurance and we shall take care of all statements which have been appropriately brought to our attention as per our terms and conditions.
Our cleaning company is going to supply the cleaner with all cleaning solutions and gear but there may be a further expense for any special appliances that will likely be important for a duty. In such a case, our cleaning company shall provide a separate quote shall not be held accountable for failure to eradicate old and lasting blemishes that cannot be treated by applying regular carpet cleaning techniques. We are going to, however, notify the customer of these kinds of tarnishes prior to starting any work.
End of Tenancy Cleaning in London
Except stated at the start of the booking procedure, our end of tenancy cleaning service will not include the cleaning of walls, ceilings, curtains, balconies, patios, outside of windows, carpeting, or large household upholstery. Neither does it include cleaning plates or laundry. Should some of these extra services be necessary, we shall quote for them distinctly. The place has to be vacated in order for end of tenancy cleaning to occur.
We insist that a deposit of fifty per cent of the quotation be afforded upon successful booking. The consumer can terminate or rearrange a cleaning service by providing no less than 24 hours’ notice; however, if we haven’t received the notice on time, no refund will be allowed.
Fast Contract Cleaners reserve the right to invoice a cancellation cost of up to 100% of the quotation for the arranged end of tenancy cleaning service.
The customer consents to warrant the excellence of labour directly subsequent to the wrapping up of the cleaning visit and to present any matters to our awareness. The cleaner is going to subsequently complete any necessary added labour within logic. Still, if the consumer is still unsatisfied they ought to report back to our cleaning company in print right away by concluding the supplied satisfactory survey and presenting it to the cleaner.
The remainder of your account should be afforded to the cleaner if not to the cleaning company by telephone before the cleaner departs from the premises.
In accordance with legal advice obtained, you are strictly warned to refrain from placing any negative reviews on any social networking sites in the public forum, alternatively we will have no choice but to also pass the matter to our solicitors in regards to pursuing the issue of defamation.
We trust that we have made our position abundantly clear and reserve the right to recover any interest accrued and legal costs if necessary.